Shipment & order policies


electronic invoice & initial charge

As soon as your order is placed, You receive an e-mail containing an electronic invoice with a tracking number. Printing this may proof useful.

During the first steps of the ordering process, your Credit Card is charged with
20 US dollar, we send you a 600 dpi print quality A4 jpg or pdf file, or a print A4 by mail.You once again can check the Artwork before ordering the authentic version. You receive a new sales form by post or e-mail. To purchase the Artwork of your choice you have to fill in the form and send it to Artprovision.yucom.be.Then we are ready to ship the Artwork.

shipment & full charge

Your Artwork is shipped from our warehouse directly to your door by expert express carriers.

You receive a second e-mail when your Credit Card has been successfully charged to
the full amount of the grand total. This happens when your ArtWork (together with a hard copy of the invoice) actually left our warehouse and the joining tracking data & time of arrival are known.

Each ArtWork is individual. All of our Artworks have a special, strong casing. Their covers are artistic, signed by the artist and sealed .

return policies

We offer a straightforward, no-questions-asked
seven-day intact return on all Photos with a complete refund. 

Artprovision.yucom.be never covers the costs of reshipping.

Our return policies regarding Aquarelles, Gouaches & Oilpaintings largely depend on the value, size & type of ArtWork at hand. Some of these ArtWorks are expensive.
 

damages

In the unlikely event that an ArtWork arrives damaged, e-mail us at : artprovision@yucom.be

We will guide You through your options.


We always duly inform our clients !

To ship to a different location, make sure to enter the alternative delivery location in the appreciate field on the online form .

Use the e-mail for specific questions, e-mail us at : artprovision@yucom.be

canceling orders

Orders may be canceled between the time the electronic invoice is sent and before the moment the Artwork leaves the warehouse, i.e. during for at least 5 working days.  

sales tax

Outside of the E.U. your order will not be subject to sales tax ! 

Inside the E.U. the Value Added Tax (or equivalent) on your purchase is 21%, in compliance with the legislation of each member state of the E.U. in casu Belgium.

The prices of the ArtWorks are all V.A.T. exclusive.

 

initiated : 6 XII 2000
updated :03 11 2001